Engage and Empower Staff
Each patient has different goals and emotional framework, but all patients share the need to know their voices are heard. Additionally, staff need to know that their work makes a difference, and leaders need to know that they are building a positive culture to improve the delivery and experience of care. TruthPoint transforms rounding to go beyond engaging patients to enable a process that truly listens to the voice of patients. In return, patients have the opportunity to recognize caregivers with verbatim comments of thanks and praise for a job well done. Together, this unique symmetry enhances the culture of “caring” and results in a supportive and symbiotic care experience for patients and staff.