We are pleased to announce the immediate availability of TruthPoint’s WECARE Leadership Rounding—a fully integrated program comprised of all technology, results reports, Coach Advisor Services™, and support services in one easy package. For nearly a decade, TruthPoint has stood side-by-side with VA Health Care Systems across the country to improve the experience of care for Veterans, their families, and members of the care team. Now, VA Health Care Systems can quickly seize the opportunity to take the Veteran experience to the next level with leadership rounding.
Leadership rounding is a proven method for leaders to hear directly what is going well and what issues need to be addressed within their organizations. This feedback provides essential information for service excellence, quality management and other Veteran experience priorities.
WECARE Leadership Rounding supports the initiatives as developed by the Veteran Experience Office and delivers an easy, efficient, low-cost solution for VA facilities wanting to implement executive leader rounds. It provides an easy-to-use platform to schedule, document, share and follow-up on key learning from leadership rounding. WECARE Leadership Rounding also provides an important platform to be able to engage and recognize staff for delivering exceptional service and care.
Better yet, TruthPoint can help you meet the Veterans Experience Office’s program guidance in just four weeks!
WECARE Leadership Rounding can deliver immediate benefits including:
- Engage leaders, employees and veterans in the common goal of an improved experience and more patient-centered culture
- Quickly identifies areas for improvement plus opportunity to celebrate success
- Leverage point of care feedback from Veterans to enhance service recovery efforts and supporting clinical and operational workflows that assure that patient needs are being met
- Informs improvement efforts now, and into the future, through real-time data from leader rounds
- Allow leaders to easily seek, gather, analyze and respond to feedback from patients in a variety of care settings across the continuum.
- Includes all technology, reporting, performance improvement coaching, and services in one easy package
- Most importantly, it engages Veterans in their care and recovery and affirms the voice of the Veteran is valued.
Leadership rounds enabled by TruthPoint makes a real difference:
“It is easy to use, reinforces an approach to the process and allows computation of the results.”
– Greg Klugherz, CentraCare Health CFO
“Staff and veterans have both been verbally recognized. The key with this program is the immediate actions the executive team takes with the feedback received from veterans and staff.”
– North Texas VA Health Care System
We are standing by to help you get WECARE Leadership Rounding up and running in under four weeks. Contact us now to schedule a personalized demo or an immediate consultation.